Privacy policy

B&N MARKETING GROUP, LLC (“Haven Gems Supply,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit:

https://www.havengemssupply.top/

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

When you place an order, contact us, or create an account, we may collect:

  • Full name;
  • Shipping address;
  • Billing address;
  • Email address;
  • Telephone number;
  • Payment-related information processed through secure payment providers.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address;
  • Browser type;
  • Device information;
  • Website interaction data;
  • Pages viewed;
  • Shopping preferences.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders;
  • Provide customer support;
  • Send order confirmations and updates;
  • Improve website functionality;
  • Prevent fraud and unauthorized transactions;
  • Improve our products and customer experience;
  • Communicate promotional offers when permitted.

3. Children’s Privacy

Because our products are designed for children, we take children’s privacy seriously.

Our website is intended for purchases made by parents, guardians, or adult customers. We do not knowingly collect personal information directly from children without appropriate authorization.

Parents or guardians who believe a child has provided personal information may contact us at:

[email protected]

4. Information Sharing

We do not sell customers’ personal information.

We may share information only with trusted service providers necessary to operate our business, including:

  • Payment processors;
  • Shipping providers;
  • Website hosting providers;
  • Customer service platforms.

These providers are permitted to use information only for providing services on our behalf.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect customer information.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on applicable laws, customers may request:

  • Access to personal information;
  • Correction of inaccurate information;
  • Deletion of certain information;
  • Information regarding how data is used.

Requests may be submitted through:

Email: [email protected]

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will become effective when posted on this page.